问：我们可以发邮箱到香港那边，对方收的到，但是回复的我们就收不到，我问香港那边，他们说我们的邮箱拒收了他们的邮件，请解决，谢谢。
答：您好，请提供对方的退信截图，
发件人，收件人地址等信息，以便核实。谢谢！
问：
香港发件人：queenie@ambrosechancpa.com.hk
我司收件人：jonas.chang@apaccold.com
以下为退件信息：
This is the mail system at host sm9.hostedexchange.asia.I'm sorry to have to inform you that your message could notbe delivered to one or more recipients. It's attached below.For further assistance, please send mail to postmaster.If you do so, please include this problem report. You candelete your own text from the attached returned message. The mail system<dickson.ho@apaccold.com>: host mx1.yunyou.top[127.0.0.1] said: 5545.7.1 <dickson.ho@apaccold.com>: Recipient address rejected: The sender SPF validation fails. [ 702 ], see https://www.yunyou.top/help/detail?id=53(in reply to RCPT TO command)<jonas.chang@apaccold.com>: host mx1.yunyou.top[127.0.0.1] said: 5545.7.1 <jonas.chang@apaccold.com>: Recipient address rejected: The sender SPF validation fails. [ 702 ], see https://www.yunyou.top/help/detail?id=53(in reply to RCPT TO command)<scott.fan@apaccold.com>: host mx1.yunyou.top[127.0.0.1] said: 554 5.7.1 <scott.fan@apaccold.com>: Recipient address rejected: The sender SPF validation fails. [ 702 ], see https://www.yunyou.top/help/detail?id=53(in reply to RCPT TO command)<stella.su@apaccold.com>: host mx1.yunyou.top[127.0.0.1] said: 554 5.7.1 <stella.su@apaccold.com>: Recipient address rejected: The sender SPF validation fails. [ 702 ], see https://www.yunyou.top/help/detail?id=53(in reply to RCPT TO command)
答：您好，
SPF验证失败
解决办法：
1）联系对方邮局管理员将所有发信IP添加到SPF解析中（推荐）。
2）登录邮局管理员postmaster，进入邮局管理，在邮箱管理–反垃圾设置里面关闭SPF发信验证。关闭SPF验证后不会再验证SPF，会导致有大量垃圾邮件及伪造域名的邮件进来。
