问:,网页无法打开。
答:您好,当前测试站点访问正常,如图:,请提供ping域名的截图,ping操作可参考:https://www.west.cn/faq/list.asp?unid=727
,非常感谢您长期对我司的支持!
问:客户反映 :国外同事的邮箱在手机APP上无法正常使用的问题。我具体了解了一下,它是使用OS系统的手机,用google's gmail app来使用我们的邮箱。目前在手机使用的时候,只能接收邮件,无法发送。
答:您好,请问发送邮件是什么提示,请提供下相关截图,并请提供下手机app的邮箱账号设置截图,以便核实分析,非常感谢您长期对我司的支持!
问:
答:您好,这里看用户启用了ssl加密,请把发信地址更换为smtp.yunyou.top,收信地址改成imap.yunyou.top再试下,参考说明:http://www.yunyou.top/help/detail?id=37 非常感谢您长期对我司的支持!
问:Certificate subject and hostname mismatchSubject: *.yunyou.topIssuer: TrustAsia TLS RSA CAValid from: May 12, 2020Expires on: Aug. 12, 2021Current date: Sep. 7, 2020PEM encoded chain: —–BEGIN CERTIFICATE—–MIIFojCCBIqgAwIBAgIQBqAvvKSmywiu3EYAaqiqfTANBgkqhkiG9w0BAQsFADByMQswCQYDVQQGEwJDTjElMCMGA1UEChMcVHJ1c3RBc2lhIFRlY2hub2xvZ2llcywgSW5jLjEdMBsGA1UECxMURG9tYWluIFZhbGlkYXRlZCBTU0wxHTAbBgNVBAMTFFRydXN0QXNpYSBUTFMgUlNBIENBMB4XDTIwMDUxMzAwMDAwMFoXDTIxMDgxMjEyMDAwMFowFzEVMBMGA1UEAwwMKi55dW55b3UudG9wMIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAqqTUIYAuCwDjsZuDfCLvmi8h7AdjTMUtVjkWZMzi9YWIoocE9bWVySpe6pr0Y1hA4bGYgiXRlcF1T7O2AthrdQ8FgP3r/FQ3E9Lva/1Oj7iCYiDF68WnBxvynn9n1uGXtWiVx ULvgajyfdxo2HElNAWqnWIkup/Y81LXtZG4PWAqsHjozYHwhowZUYLHDhRCONDc71yhMKkqIA8F1AteaNcGqXfJ OiAg7C9ErEqcRYXBKbIuTD506iUVJpQpNM5YxiqMrQcvEd/Fa/IcOoBKZhbtzFG3ba3raY ND28kVqJJkSP rYND7H9jjwH9J6yfdtTZDXzAHjs49vuMKQwwIDAQABo4ICjTCCAokwHwYDVR0jBBgwFoAUf9OZ86BHDjEAVlYijrfMnt3KAYowHQYDVR0OBBYEFPaEXovvjNYN4KmFhbymLpoPdFKcMCMGA1UdEQQcMBqCDCoueXVueW91LnRvcIIKeXVueW91LnRvcDAOBgNVHQ8BAf8EBAMCBaAwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMEwGA1UdIARFMEMwNwYJYIZIAYb9bAECMCowKAYIKwYBBQUHAgEWHGh0dHBzOi8vd3d3LmRpZ2ljZXJ0LmNvbS9DUFMwCAYGZ4EMAQIBMIGSBggrBgEFBQcBAQSBhTCBgjA0BggrBgEFBQcwAYYoaHR0cDovL3N0YXR1c2UuZGlnaXRhbGNlcnR2YWxpZGF0aW9uLmNvbTBKBggrBgEFBQcwAoY aHR0cDovL2NhY2VydHMuZGlnaXRhbGNlcnR2YWxpZGF0aW9uLmNvbS9UcnVzdEFzaWFUTFNSU0FDQS5jcnQwCQYDVR0TBAIwADCCAQMGCisGAQQB1nkCBAIEgfQEgfEA7wB1APZclC/RdzAiFFQYCDCUVo7jTRMZM7/fDC8gC8xO8WTjAAABcgvsYvAAAAQDAEYwRAIgK2PKlHZVwrUR2C9a TlyFAtoA 5zRQNXhQ7vTBxqTEgCIEzzFuseWAtR4tMdlyaUnW1GAZshyKGqPhx3VXwiRQBPAHYAXNxDkv7mq0VEsV6a1FbmEDf71fpH3KFzlLJe5vbHDsoAAAFyC xi6gAABAMARzBFAiBL4kfFN9tV2WQZBuK6sVJ4ddM6jJvPyEW7b2ZzRuvMQwIhAI/oDThvj EhJ84hhIdyFu97pfhfjnuJTt8S3i7X12IhMA0GCSqGSIb3DQEBCwUAA4IBAQBCMR 2Mua1AK6lA1DisH7m7uW3scH/pH3/W9fcgeJywEP0qgNFlKW2iVfZnulDt3p4B8CTiIkOxuuRaQ4KfMOLmrIFgcjnsl0yFJHMK28i40wrkFOd 5dCCIpya9pktFxfzrZWUqil7HesV88f B/tW6mO ZsU2HfvelWysXrbbr9EwwyRiaWaZawRcmzHeMxss/V/KJ2A8J3iof0QQIIneYdHXUO
问:还是有问题
答:您好, 这启用了ssl的就要按照上面修改地址为smtp.yunyou.top 收信服务器也启用了ssl的话也要修改服务器地址为imap.yunyou.top 。您确认下。
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